At Premier Medical Clinic, we are committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal data:

• Personal Information: Name, date of birth, contact details (email, phone number, address), and any information provided during consultations or inquiries.

• Medical Information: Health history, treatment details, and other relevant medical data.

• Payment Information: Transaction details, billing addresses, and payment methods (we do not store credit/debit card details).

• Technical Data: IP address, browser type, device information, and website usage analytics.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide medical services and consultations.

• To process payments and manage billing.

• To communicate with you regarding appointments and treatment plans.

• To improve our website, services, and patient experience.

• To comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Healthcare providers involved in your treatment.

• Payment processors for secure transactions.

• Regulatory authorities if required by law.

• Third-party service providers assisting with IT, analytics, or customer support (all bound by confidentiality agreements).

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request the deletion of your data where applicable.

• Objection: Object to certain types of data processing.

• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Premier Medical Clinic
36 Great Titchfield St, London, W1W 8BQ, UK
Email: [email protected]
Phone: 0203 137 3440